General:
DONAIR AND PIZZA PALACE does not sell, trade, or otherwise share it’s customer information with anyone else. The information we collect is strictly for the purpose of serving our customers, and is used only by DONAIR AND PIZZA PALACE. Your information is governed by four general principles: it must be secure, it must be accurate, we seek your consent to collect it, and we will not use it beyond it’s intended purpose.
Consent and Scope of the Information We Collect:
In the conduct of our normal operations, we collect customer specific information so that we may carry out the contracted services of delivering food. This information generally includes: delivery details, payment methods, and any complaint particulars. The information is retained in our database to aid in delivery and order taking. By giving us the information, you consent to it’s use for these purposes. We only collect information which is relevant to the mission of serving our customer.
Use and Disclosure:
The information you give will be used only for the purpose for which it was collected. For example, delivery information will only be used for delivering food. Contest entries will only be used for the purpose of that particular contest. We do not make cross-use of the information for marketing purposes.
These agents will have access to the information in the normal course of their duties. For example, computer contractors who maintain our computer systems, drivers who deliver your food, or operators who take your order will all have varying degrees of access to your information.
Security:
DONAIR AND PIZZA PALACE takes precautions to keep the information secure; access to our servers is restricted, and we take strong measures to prevent intrusions (firewalls, etc). While we may adopt policies in an effort to advance security, acts of malice or deceit by individuals can victimize both Pizza Nova and our customers. Therefore, our policies ought not to be viewed as a guarantee. This policy is not meant to replace the need for normal prudence by customers, especially in regards to credit card use.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns:
Please return to location of purchase to be eligible for a return and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds:
Once we receive your item, we will inspect it . We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping:
You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-¬refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.
Caveat:
The forgoing policy should not be construed as a legal agreement or forming part of any contract of sale. While we will make every effort to uphold the policy, mistakes can and do sometimes occur. If you are uncomfortable with us having any information, you may call to ask that it be removed.
DONAIR AND PIZZA PALACE will always co-operate with the lawful requests of government agencies, including the police. Banks may also request information on credit card use (or abuse), and we will likewise aid them in their effort to reduce fraud. The information we collect is the property of DONAIR AND PIZZA PALACE, and we reserve the absolute right to determine its disposition.
This policy may be updated from time to time. The current policy will always be the one posted here. This posting was made on (date).14.03.2017
If you have any questions or concern regarding your privacy, you are encouraged to call and speak to our MANAGER, who will answer any specific questions you may have. To reach our Privacy Officer, please call (13069796767) in the SASKATCHEWAN